RETURNS AND EXCHANGES

RETURNS & EXCHANGES

Because Almyra products are personal-care items, we are unable to accept returns or exchanges on opened or used products.

UNOPENED PRODUCTS

If you change your mind, unopened and unused products may be eligible for return within 14 days of delivery. Products must be in their original condition and packaging.

To request a return, please contact us at almyraskincare@gmail.com before sending anything back. Returns sent without prior approval may not be accepted.

Return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.

DAMAGED OR INCORRECT ORDERS

Please inspect your order when it arrives. If your order arrives damaged, defective, or you receive the wrong item, contact us at almyraskincare@gmail.com as soon as possible.

Please include your order number and photos of the product and packaging so we can review the issue and make it right.

REFUNDS

Once an approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method.

Please allow additional time for your bank or credit card company to process and post the refund.

QUESTIONS

If you have any questions about your order or our return policy, please contact us at almyraskincare@gmail.com.